Terms & Conditions

1. Introduction
This Terms and Conditions, hereinafter referred to as “Terms and Conditions”, as an agreement between PenerjemahMandarin.com (hereinafter referred to as “the Site”, “we”, “by us”, “our”) and you as the Client (hereinafter referred to as “Visitor”, “Customer”, “Prospect Customer”, “User”, “You”, “your(s)”, “by you”); that illustrates the Terms and Condition of the Site's product and service (hereinafter referred to as “Service(s)”), and all of its components and all derivatives thereof.

By visiting, accessing, reviewing, downloading, purchasing, subscribing, doing transaction, ordering service or dealing with other activities that can be categorized as using the Site, therefore you as the Client herewith agree to this Terms and Conditions, and also agree to the entire supporting agreements, privacy policy and other provision stipulated herein, including, but not limited to, this Terms and Conditions, all components and all derivatives, either directly or indirectly from the Service, that possibly can be renewed or altered by the Site at anytime under the Site's policy, with or without Client's consent.

Furthermore, you accept and agree that this Terms and Conditions is the legal contract and valid since you begin using the Site.

You fully have the right to discontinue using the Site's Serice, if you do not agree with this Terms and Conditions.

2. Definition
a) Site:
Site is a website with the address in www.penerjemahmandarin.com.
A website dealing with the Mandarin-English-Indonesian (vice versa) translation and interpreting business service, either for oral interpreting or written translation service. Besides, our service is including the transcription, editing, proofreading and subtitling service.

b) Client:
Someone, or a group of people, or company, or any organization that visit, access, search, download, purchase, subscribe, do transaction, order service, send message or question, give response or comment, or deal with any other activity that can be categorized as using the Site.

c) Service:
Any kind of translation product/service either written (digital file/softcopy) or print-out file (hardcopy) or interpreter service that is provided by the Site for the Client / Visitor / Customer / Prospect Customer / User, either physically or non-physical, either free or paid service, with the purpose of producing the benefit and added value for the parties (for the Site and for the Visitor).

3. General Principle
a. Site is a business group established based on the law of the Republic of Indonesia. Therefore, the Client agrees that this Terms and Conditions abide by the jurisdiction of the Republic of Indonesia.
b. Main business scope of the Site is to operate the Mandarin/Chinese translation service site, either for written translation or interpreting, covering many kinds of business fields such as legal, industrial, economy, technical, medical, general and other fields.
c. The Site operates based on the principle of “whenever possible”, that means as long as the supporting conditions for the good operation of Site can be fulfilled, with all lacks and limitations in giving the service to the Client.
d. The Site fully has the right to change the Service on Site (either for the Site appearance or the feature), to conduct the repair, development, adjustment of Service program (either feature or price), update, performance enhancement, periodic maintenance without any prior notice to the Client.
e. If there is interpreting difference or inconsistence between this Terms and Condition in any languange except Indonesian language, therefore the Indonesian version will be used as the official correct reference.
f. If there is any dispute between the Site and the Client, therefore the main solution will use the mutual deliberation between the Site and the Client. If the mutual deliberation cannot solve the dispute, therefore the Site and the Client agree to solve it through the Court in the Republic of Indonesia.

4. Limitation of Liability
a) The Site is not responsible for the validity of the data or information given by the Client / Visitor / Customer / Prospect Customer / User, such as information from the translation material delivered to the Site.
Client / Visitor / Customer / Prospect Customer / User is fully responsible for the validity of the data, information and or material given to the Site in relation with the Site's Service.
b) The Site is not responsible for the material or non-material loss caused by the mistake or inaccuracy of the translation material delivered to the Site.
c) The Site is not responsible for updating or revising the translation material delivered to the Site.
d) The Site is not responsible for the effect of the third party secret information disclosure to the Site, in other words, the Site assumes that the secret information provision disclosed to the Site had already been agreed by the Client and the third party.
e) The Site is not responsible for any direct or indirect loss, either material or non-material caused by the following matters in relation with the performance of our Site:
1. Any technical problem on Site server (minor dan major)
2. Any Force Majeure, such as:
Natural disaster: earthquake, flood, tsunami, storm, landslide; war; riots; ban; monetary crisis; fire disaster; strike; rebellion; crimes; hacker attack.
3. Any other condition outside the Site authority and capability to solve it.
4. Client's lost such as:
Time lost, data lost, business value lost, profit lost, business potency lost, other unestimatable lost
5. Any intervention from the authorized party or other third party causing the Site's Service stopped.

f) Client specifically understands and agrees that the Service usage by the Client has the risk and it is based on the Client policy himself. Where any risks such as loss or damage caused by the Site usage is fully the Client's responsibility.

5. Use of Site Service
Client / Visitor / Customer / Prospect Customer / User understands and agrees to the terms and conditions of the Site Service, as following:

a) Client Obligation:
In using the Site Service, the Client shall ensure the following matters firstly:
1) Translation material delivered to the Site is not the material containing any ideology or negative idea that is prohibited by the Laws of the Republic of Indonesia.
2) All data, information, links, images or other material given or attached by the Client to the Site has its respective consequences (either legal or economic consequences).
3) Any Client activity on Site, including but not limited to, using the Site, visiting, accessing, searching, downloading, purchasing, subscribing, doing transaction, ordering service, sending message or question, giving response or comment, or dealing with other activity on Site, had already been well considered and awared by the Client.
Any risks or any loss caused by not paying attention ot the above Client obligation, shall be fully as the Client's responsibility himself.


b) Prohibition
In using the Site Service, the Client / Visitor / Customer / Prospect Customer / User is prohibited to do the following matters:
1) Using the Site with any method that can make overload, disable, break, interfere or block the Service running well.
2) Using any program for any purpose, either virus, robot, malware, spyware, device or other illegal program that can lead to interfere the normal Site operation, and that endanger the Site or other Visitor benefit.
3) Trying to illegally access any or all party of the Site, without any consent from the Site in advance.
4) Ordering the translation service for the translation material that is prohibited by the Laws of the Republic of Indonesia, that can disturb the public order or that can make social worry, including but not limited to the following translation material or interpreter activities:

a) Translation material or interpreter activity that is conflicting with the ideology of Pancasila and UUD’45.
b) Translation material or interpreter activity that is causing third party suffered loss in any kind of forms;
c) Translation material or interpreter activity that violates the intellectual property right;
d) Translation material or interpreter activity that can harassh any ethnicity, religion, race and inter-group relation;
e) Translation material or interpreter activity that contains porns elements;
f) Translation material or interpreter activity for promotions of illegal drugs and narcotics;
g) Translation material or interpreter activity for promotions of hacking, cracking and tapping service;
h) Translation material or interpreter activity for promotions of gambling, lottery and its similar kind;
i) Translation material or interpreter activity for promotions of any fraud;
j) Translation material or interpreter activity containing violence elements;
k) Translation material or interpreter activity for promotions of illegal weapons or illegal military device (black market), such as explosives, sharp weapon, firearms or other kinds of weapon.

5) Threatening or intimidating the Site or other User.
6) Doing any effort having potency to harm the Site or other party, either material or non-material loss potency.
7) Doing contenct copying, altering, modification, manipulation, reproduction or publication in other place, for any part or all contents of the Site, with the purpose to harm the Site or other party, without prior consent from the Site.


Violation to the above prohibition can result to the refusal of translation service by the Site, or the ignorance to the translation service order. The serious violation on these prohibition can be followed up by the Site by reporting it to the authorized institution to proceed to the applicable legal process.

6. Indemnity
The Client / Visitor / Customer / Prospect Customer / User herewith agrees to indemnify, to release and to defend the Site, the Site Owner, Site officer, Director, Commissioner, officer, employee, supplier, Site affiliate and Site agency, harmless from any claim or demand, liability, compensation and any cost arising from or related with the use of Site Service; due to any Client / Visitor / Customer / Prospect Customer / User’s violation against any third party, including but not limited to the violation of the intellectual property right, current asset or fixed asset, privacy right and or any claim related with the Client / Visitor / Customer / Prospect Customer / User’s action that causing the loss for the third party.


7. Paid Servicer
The Site fully has right to set any price and charge certain cost for any Service provided by the Site to the Client; with the condition, feature and price that is firstly known by the Client before ordering service.
Client herewith understand and agree that the Client using the Site Service has understood and agreed with this Terms and Conditions.
If the Client does not agree with this Terms and Conditions, therefore the Client has the right to discontinue the Paid Service on Site.
Client hereby understands and agrees that if the Client has already conducted the service order transaction on Site for any written translation or interpreter service, therefore there will be no refund of any contract or agreement of the agreed translation service; except the refund has already been agreed in advance with particular terms and conditions.


8. Feedback
The Site accepts any question related with the Site Service, or this Terms and Conditions, that can be delivered to us at: penerjemah.mandarin@yahoo.com


9. Validity Period of Terms and Conditions
This Terms and Conditions is subject to change at anytime by the Site, without any prior notice to the Client.
This Terms and Conditions validity period is since 01 August 2017, until today.